Twelve years inside ServiceNow.
Now on the AI refactor.

Across INRY and Deloitte Digital. Built the CSM and SPM practices at INRY. Watched ServiceNow become the system of record for the enterprise from inside the delivery chain.

Polarity Ventures is where the work happens now. Catalyst SN is the product. Advisory engagements pressure-test the methodology against real estates. The thesis is the working notebook in public. Oasis is the personal AI infrastructure underneath all of it.

Pattern recognition from a decade of platform adoption now applied to what AI agents actually require of an enterprise estate.